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KARRI-M

Articles Posted: 1  Links Seeded: 99
Member Since: 1/2009  Last Seen: 5/16/2012

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The Nurse's Role as Patient Advocate

Seeded on Tue May 4, 2010 9:35 PM EDT
Read ArticleArticle Source: Nursezone.com
health
Seeded by Karri-M
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"Advocacy is the heart and soul of nursing practice," said Cindy Zolnierek, RN, MSN, director of practice at the Texas Nurses Association in Austin. "Nurses believe they hold the patients' safety and care in their hands."

Janice Phillips, PhD, FAAN, RN, reported that nurses have the opportunity to advocate for their patients.Many nurses give this advocate role little thought, considering looking out for their patients' well-being part of the job—for instance, reminding a surgeon that he needs to order a different pre-op antibiotic to avoid an allergic reaction or calling attention to the fact a patient lives alone and is not ready for discharge.

"Nurses are at the front lines of care, and they have a good handle on the issues and what the patients need," says Janice Phillips, PhD, FAAN, RN, manager of nursing research at the University of Chicago Medical Center. "There is a role for advocacy every day."

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  • Public Discussion (33)
Karri-M

I went to nursing school in California where I was taught that it was one of the most essential roles of the nurse. To NOT advocate for your patients was considered a violation of the Nurse Practice Act.

When I moved to another state, patient advocacy was not appreciated. In fact, people who regularly spoke up for their patients, especially when we confronted the docs, could face disciplinary actions. It seemed as if our job was to advocate for the doctor and not for the patient. So sad.

  • 1 vote
Reply#1 - Tue May 4, 2010 9:38 PM EDT
Karri-M

Not everyone appreciates the nurse who steps forward on patients’ behalf, however. Nurses can lose their jobs or worse. A recent criminal case brought against two Texas nurses posed a threat to the critical role all nurses play as advocates.

“If nurses do not feel that they can bring up what they see as a safety concern so it can be fixed, that places the patient in danger,” Zolnierek said. “Bad things, deadly things, can happen.”

The article goes on to discuss two Texas RNs who were actually arrested for advocating for their patients. Turns out the doctor involved had well placed political friends.

    Reply#2 - Tue May 4, 2010 9:39 PM EDT
    Stephanie-RN

    I have had a mixed experience with the hospitals where I have worked. Two of the hospitals were really good about nurses being advocates. The thrid was a mixed case.

    One of the hospitals where it was widely accepted was a not-for-profit. Everything at that hospital as far as staffing numbers, the docs, my co-workers, etc was better than the other two hospitals I worked for.

    The second hospital where it was widely accepted was a for-profit hospital. It however, was a smaller hospital so, the doctor/nurse relationship was better.

    As far as the third hospital goes...it was a larger hospital. Some of the docs were really good about nurse advocate roles and others thought they knew everything. I however, never felt like my job was in jeopardy when I was an advocate for my patients even when I was working with these docs.

    • 1 vote
    Reply#3 - Tue May 4, 2010 10:11 PM EDT
    Karri-M

    I put my job on the line for my patients more thanonce. In CA my managers would support me. Here, it's a toss up. If supporting docs to the detriment of the patients is my job, no, thanks.

    • 1 vote
    #3.1 - Tue May 4, 2010 10:25 PM EDT
    Reply
    Lilith41

    For me, it's been a toss up. Some nursing execs. and as well MDs were truly patient advocates and others were not. I have been chastised for speaking up on patient safety in past, because for the hopsitals, it's the bottom line that matters. Not the patients, not the nurses.

    Fortunately, I got enough back up now, but that's not always been the case.=(

    • 1 vote
    Reply#4 - Tue May 4, 2010 10:36 PM EDT
    Karri-M

    Lilith, don't you live in CA? What would happen if you turned in a hospital for poor care? Does CA have a whistleblower's protection law? We actually had to fight for that here but it is not enforced.

      #4.1 - Wed May 5, 2010 8:09 PM EDT
      Lilith41

      Yes, we do and I belong to a union ( not the CNA). So far the whistleblowers are well protected so I can't complain.

        #4.2 - Wed May 5, 2010 9:11 PM EDT
        Karri-M

        Good. I've known a number of nurses here who were fired for speaking out. I know many, many more who were reprimanded for doing so.

          #4.3 - Wed May 5, 2010 9:16 PM EDT
          Lilith41

          I'll level with you though, it helps to have union support than go on your own. I belong to UNAC.

            #4.4 - Wed May 5, 2010 9:38 PM EDT
            Karri-M

            Here, they don't even want nurses to organize. If you try to unionize, you've put your job on the line. Uggh. No wonder I left the bedside.

            • 1 vote
            #4.5 - Wed May 5, 2010 10:25 PM EDT
            Lilith41

            We had to fight for it Karri. Back in 1998, after so many bad things had happened with patient care and abuse of staff, we got fed up and went to form a union and we got the labor board in on it. I remember the elections, I was there...

              #4.6 - Wed May 5, 2010 11:04 PM EDT
              Karri-M

              Good for you. You have my admiration.

                #4.7 - Wed May 5, 2010 11:28 PM EDT
                Reply
                Dowser

                As a patient, I have had a couple of patient advocates, and may I say, "God Bless Them". A patient, who is naked but for a sheet, isolated, wired to the walls, and in desperate pain needs someone on their side-- especially when their family is not present. I think of the dear nurses who helped me when I needed it most and think of the song, "Someone to watch over me..."

                I know that all three of you are very good nurses.

                • 1 vote
                Reply#5 - Wed May 5, 2010 7:21 PM EDT
                Karri-M

                Thank you, Dowser. Every patient needs an advocate and that is what nurses should be, IMHO.

                • 1 vote
                #5.1 - Wed May 5, 2010 8:10 PM EDT
                Dowser

                Me, too!

                Thank you all very much!

                • 1 vote
                #5.2 - Wed May 5, 2010 9:19 PM EDT
                Karri-M

                I am also greatful that you had your advocates with you, Dowser.

                • 1 vote
                #5.3 - Wed May 5, 2010 9:30 PM EDT
                Stephanie-RN

                Thank you for your kind words Dowser :)

                  #5.4 - Wed May 5, 2010 10:18 PM EDT
                  Lilith41

                  Love you, Dowser! =)
                  (((((Dowser))))

                    #5.5 - Wed May 5, 2010 11:05 PM EDT
                    Dowser

                    I very likely would not be alive, and I know my little boy wouldn't be alive, if it weren't for a nurse who was on my side. Thank God for them--

                    I am very grateful for the three of you, and Lilith and Stephanie, I love you both bunches! Karri, honey, I just don't know you that well yet-- but we're getting there! :-)

                    • 1 vote
                    #5.6 - Thu May 6, 2010 12:27 AM EDT
                    Karri-M

                    Yes, we'll get there, Dowser. I still identify myself as a nurse (and I still have my license)even though I no longer work in a hospital. I work more with management and consultation -- and in politics.

                    • 1 vote
                    #5.7 - Thu May 6, 2010 8:51 PM EDT
                    Dowser

                    Take care--

                      #5.8 - Thu May 6, 2010 9:41 PM EDT
                      Reply
                      One Miscreant

                      I like nurses so much, I married one. I'm also partial to Cardiac Nurses. Cheers!

                      • 2 votes
                      Reply#6 - Thu May 6, 2010 1:03 AM EDT
                      Stephanie-RN

                      I was a Cardiac Nurse before I made the decision to become a stay-at-home-mom :) I guess you could say I am kinda partial to them too :)

                      • 2 votes
                      #6.1 - Thu May 6, 2010 8:49 AM EDT
                      Karri-M

                      I started out my nursing career in cardiac nursing, too. I still understand odd little things like vasovagal reactions. You'd be surprised how many times people die on the toilet.

                      • 1 vote
                      #6.2 - Thu May 6, 2010 8:53 PM EDT
                      Reply
                      tdk022755

                      My job is always FOR THE PATIENT no matter what. Does that mean that the patient always gets what they want. Absolutely not. My job is to keep them safe and to make sure they get what they need to make them better and to look out for symptoms that may indicate that they are getting worse. If I have a patient in my care who is getting worse and I cannot get a doctor to listen to me, I will do what ever I have to to get that patient off my floor and into the ICU. I have had patients DIE while I waited for a doctor to make a decision about this. People think that the doctors are gods. They are human like everyone else. I work with a lot of great doctors and I always have. They rely on me to give them good information and to keep them informed. Nurses are with the patients all the time. Doctors just stop in when they are on rounds. Nurses are in the best position to know when someone is having a change in their condition.

                      I have been a nurse for 32 years. I am old enough now that doctors don't scare me and I don't put up with crap from them. If they are rude and nasty I report them. They work hard and sometimes they make an error when they write an order. I see all the orders and I fix them or call them for clarification because it is part of my job as checks and balances to see to it that everything done is as accurate as possible. It is important for us to trust each other. They have to be able to trust what I tell them over the phone in the middle of the night. They have to trust that I know how to assess a patient and that I can relay this information in a concise manner so that they can make a decision. I am their eyes and ears when they are not here physicially to see the patient for themselves. And I take that job very seriously.

                      Any physician who is mean to nurses is really doing him/herself a disservice. Nurses may become more hesitant to call them when the patients need something for fear of getting yelled or cursed at over the phone.

                      If your physician as a poor relationship with the nurses, there is a reason for that and you should use caution. If the doctor is a bad doctor the nurses usually won't like them. If the nurses don't like the doctor, you might want to get a second opinion.

                        Reply#7 - Thu May 6, 2010 2:46 AM EDT
                        Lilith41

                        I second that! Agreed!

                        • 1 vote
                        #7.1 - Thu May 6, 2010 12:27 PM EDT
                        Karri-M

                        The first hospital I worked at was very pro-nursing. There were a few docs who were rude to the nurses -- and they were reported for it. Nurses knew just how essential they were to the hospital and to the care of the patients. They felt like respected professionals. Most of the nurses stayed there for more than twenty years. (I only left because we moved to another state for my husband's job.) Patients felt like the staff truly cared about them.

                        The last hospital I worked at, docs were treated like gods and we were not allowed to question them. Very bad environment for nurses. There were a lot of mistakes made and nurses did not feel respected or empowered. There was a lot of turnover. Patients were frequently unhappy with their care.

                        Without vigilent, caring nurses, hospitals cannot give the care the patients deserve.

                        • 1 vote
                        #7.2 - Thu May 6, 2010 9:02 PM EDT
                        Reply
                        Stephanie-RN

                        Happy Nurses Day to all of the Nurses :)

                        • 1 vote
                        Reply#8 - Thu May 6, 2010 8:50 AM EDT
                        Lilith41

                        You too, Steph. =)

                        • 1 vote
                        #8.1 - Thu May 6, 2010 12:28 PM EDT
                        Karri-M

                        And to you two also.

                        • 1 vote
                        #8.2 - Thu May 6, 2010 9:02 PM EDT
                        Reply
                        US Citizen-658112

                        In a job that is as much social worker as medical provider, and where the Nurse is more involved with patient care than is just about anyone else, the Nurse is the critical element in patient care.

                        The service and care provided with more than a sense of duty, but also with compassion, is care beyond the mere words of any description I could write.

                        Thank you to you all, from not only a patent's perspective, but also from the perspective of that of a former health care provider who has some idea of what happens outside of that patent's view, and not just within it.

                        • 1 vote
                        Reply#9 - Thu May 6, 2010 9:04 AM EDT
                        Lilith41

                        ((((US)))))! =)

                        • 1 vote
                        #9.1 - Thu May 6, 2010 9:02 PM EDT
                        Reply
                        Robert-1126350

                        http://journals.lww.com/ajnonline/Fulltext/2009/04000/The_Marketing_of_Osteoporosis.41.aspx

                        American Journal of Nursing

                        Nurses probably get the same question I often get as a consumer advocate. Should I be on this drug? You're asked because you're seen as the expert-or, in my case, as simply a knowledgeable friend. More people should ask this question, and they'd be well advised to look beyond the prescriber for answers...

                        MISLEADING DOCTORS

                        ..Why middle-aged rather than elderly women became the likely recipients of an alendronate prescription is no mystery. Merck's initial ads aimed at physicians encouraged it...

                        ...More than ever, nurses must be knowledgeable advocates for their patients. You may be the last of the independent health care professionals.

                        More articles by the author:

                        http://medicalconsumers.org/?s=Maryann+Napoli+

                        Please help us.

                          Reply#10 - Thu May 6, 2010 9:55 AM EDT
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